Senior Client Account Manager, Global Strategic Accounts (UK)

We're looking for a Senior Client Account Manager to join our Global Strategic Accounts team. This team is a specialized group within Global Large Customer Sales that oversees Reddit’s most significant global advertising partners end-to end, by leading joint business planning, global strategy, and cross-regional execution. This person will closely collaborate with their Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

This role is required to be based in person in London.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed clients’ marketing goals


• Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners


• Run end-to-end global account operations: revenue delivery, complex media strategy, multi-market optimizations, troubleshooting, and structured upsell on a global book


• Turn campaign performance and tests across markets into global playbooks and measurement frameworks, feeding back into Product, Marketing Sciences, and Client Partners


• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Global clients, to drive year-on-year Reddit revenue growth


• Educate brands and media agencies, effectively communicate value proposition and best practices


• Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans


• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles


• Proactively seek and represent client needs and asks to cross-functional stakeholders


• Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders


• Proactively and continually identify areas of improvement


• Mentor and train other team members.

Required Qualifications: 

• 8+ years of experience in advertising sales and account management, global client experience is a plus


• Strong understanding of customer marketing funnel and traditional marketing ecosystem


• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.


• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners


• Tenacious and entrepreneurial approach to working through product, process, and client challenges


• Experience cultivating strong relationships with external partners


• Exceptional communication and interpersonal skills


• Ability to work in a fast-paced and unstructured work environment


• High attention to detail


• Proficiency in Excel preferred


• BA / BS degree or equivalent work experience

Benefits:

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support


• Family Planning Support


• Gender-Affirming Care


• Mental Health & Coaching Benefits


• Group Personal Pension Scheme with Employer match


• Private Medical and Dental Scheme


• Income Replacement Programs


• Bike to Work scheme


• Flexible Vacation & Paid Volunteer Time Off


• Generous Paid Parental Leave