Privacy Policy

Last updated: 31 May 2025

1. Introduction

FlexWork (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform and services.

2. Information We Collect

  • Account Data: Name, email address, phone number, and profile details you provide during registration or when updating your profile.
  • Job Application Data: Information submitted when applying for jobs, including CVs and (if applicable) visa documents.
  • Company Data: Company information, job postings, and employer contact details (for employer accounts).
  • Usage Data: Log data, device details, browser type, and IP address collected automatically when you use our site.
  • Cookies: Data collected through cookies and similar technologies for analytics, security, and personalization.

3. How We Use Your Information

  • To create, manage, and secure your FlexWork account.
  • To enable job applications and allow document uploads (e.g., CVs or visas).
  • To process payments and manage job postings for employers.
  • To communicate with you regarding your account, job applications, or support inquiries.
  • To improve our platform’s features, security, and matching algorithms.
  • To comply with applicable laws and legal requirements.

4. How We Protect Your Data

  • Your data is encrypted both in transit and at rest.
  • Uploaded CVs and visas are securely stored and only accessible to companies you choose to share them with.
  • We employ access controls, regular security scans, and virus checks (ClamAV) to protect uploaded files.
  • We never sell your personal information to third parties.

5. Sharing Your Information

  • Your application and profile are shared with employers only when you apply for a job.
  • Employers cannot access private documents unless you explicitly submit them as part of your application.
  • We may share anonymized usage data with analytics providers to improve our services.
  • We may disclose data if required by law, regulation, or legal process.

6. Your Rights

  • Access: You can view and update your personal information in your profile settings.
  • Deletion: You can request deletion of your account and data by contacting us at privacy@flexwork.co.za.
  • Restriction: You can request to restrict certain types of data processing, subject to legal and service-related requirements.

7. Cookies

FlexWork uses cookies to improve your browsing experience, enable platform features, and analyze site usage. You can control or disable cookies through your browser settings. For more details, please read our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our practices. Any updates will be posted on this page, and material changes may be communicated via email or site notifications.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
privacy@flexwork.co.za