Customer Support Specialist

About the role

Harris-Ferry is hiring a Customer Support Specialist (mid) in Remote, Germany. Compensation: 30,053–46,858 EUR / year.

Responsibilities

• Collaborate cross-functionally to deliver outcomes aligned to roadmap.
• Own day-to-day execution and report progress in weekly stand-ups.
• Maintain high quality via code reviews and lightweight documentation.
• Measure impact; propose experiments and iterate quickly.

Requirements

• Mid experience in a similar role.
• Proficiency with: Zendesk, SLA, Help Center.
• Clear written & verbal communication.
• Ability to work asynchronously across timezones.

Benefits

• Fully paid remote setup stipend
• Learning budget & online courses
• Quarterly wellness day
• Flexible hours with core collaboration window

How to apply: Click “Apply Now” and submit your CV. The employer will review applications inside FlexWork.